Privacy Policy
Last updated: October 07, 2025
This Privacy Policy explains how ClassRide Ltd. ("we", "our", "us") collects, uses, and protects personal data when you use our website and mobile applications.
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Who we are
ClassRide Ltd.
85 Great Portland Street, London W1W 7LT, United Kingdom
Email : contact@classride.com
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Data we collect
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Identification data (name, email, phone).
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Location data (GPS when using the app).
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Payment data (processed via secure providers).
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Usage and device data (cookies, IP, device/browser).
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Contract data (rides booked, ratings, support tickets).
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Purposes
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Provide and improve our transport services.
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Manage accounts for riders and drivers.
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Process payments and invoices.
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Communicate with you (support ; marketing with consent).
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Comply with legal obligations (accounting, safety).
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Legal bases (GDPR)
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Purpose. Legal basis
Service delivery. Contract
Marketing communications Consent
Compliance Legal obligation
Service improvement Legitimate interest
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Retention
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User account data: up to 3 years after last activity.
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Billing records: 10 years.
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Cookies: per their type (max 13 months).
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Sharing
We share data with processors (hosting, payments, support) under contracts. Public authorities may request data pursuant to law. Transfers outside the EEA use appropriate safeguards (SCCs).
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Your rights
Access, rectification, erasure, portability, objection to marketing, withdrawal of consent. Contact contact@classride.com. You may also contact the ICO (UK) or CNIL (FR).
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Security
We implement technical and organizational measures (encryption, firewalls, access controls) to protect your data.
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Cookies
We use cookies for analytics, preferences, and personalized content. Manage your preferences via the cookie banner or your browser settings.
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Changes
We may update this policy. Material changes will be notified on this page.
© 2025 ClassRide. All rights reserved.