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Istanbul Traffic Density

Privacy Policy

Last updated: October 07, 2025
 

This Privacy Policy explains how ClassRide Ltd. ("we", "our", "us") collects, uses, and protects personal data when you use our website and mobile applications.
 

  • Who we are

ClassRide Ltd.
85 Great Portland Street, London W1W 7LT, United Kingdom
Email : contact@classride.com
 

  • Data we collect

  • Identification data (name, email, phone).

  • Location data (GPS when using the app).

  • Payment data (processed via secure providers).

  • Usage and device data (cookies, IP, device/browser).

  • Contract data (rides booked, ratings, support tickets).
     

    • Purposes

  • Provide and improve our transport services.

  • Manage accounts for riders and drivers.

  • Process payments and invoices.

  • Communicate with you (support ; marketing with consent).

  • Comply with legal obligations (accounting, safety).
     

    • Legal bases (GDPR)

     Purpose.                                      Legal basis

Service delivery.                              Contract

Marketing communications         Consent

Compliance                              Legal obligation

Service improvement               Legitimate interest
 

  • Retention

  • User account data: up to 3 years after last activity.

  • Billing records: 10 years.

  • Cookies: per their type (max 13 months).
     

  • Sharing

We share data with processors (hosting, payments, support) under contracts. Public authorities may request data pursuant to law. Transfers outside the EEA use appropriate safeguards (SCCs).
 

  • Your rights

Access, rectification, erasure, portability, objection to marketing, withdrawal of consent. Contact contact@classride.com. You may also contact the ICO (UK) or CNIL (FR).
 

  • Security

We implement technical and organizational measures (encryption, firewalls, access controls) to protect your data.
 

  • Cookies

We use cookies for analytics, preferences, and personalized content. Manage your preferences via the cookie banner or your browser settings.
 

  • Changes

We may update this policy. Material changes will be notified on this page.

 

© 2025 ClassRide. All rights reserved.

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